Data Migration and Assurance Success Story
Dhaksha Drones
Data migration and process assurance engagement to remove backlog bottlenecks and improve post-sales service execution.
Program Type
Data Migration and Assurance
Primary Focus
SD and CRM Process Stabilization
Objective
Backlog Clearance and Automation
Customer Challenge
- Dhaksha Unmanned Systems, a drone manufacturer, moved to a new plant with significant manual-data dependencies.
- Large Ariba backlog existed for customer invoicing, billing, and component segregation for post-sales services in SAP SD.
- Operational transfer to new locations required cleaner and faster data and process continuity.
Solution Offered
- Implemented SD and CRM modules and cleared pending backlogs through structured data migration.
- Automated manual document creation within SD to reduce dependency on manual operations.
- Integrated modules under defined scenarios and roadmaps, with rigorous testing and end-to-end delivery assurance.
- SAP Module Scope: SD, CRM, and MM.
Benefits Realised
70% reduction in manual effort by automating invoicing and component segregation.
45% improvement in materials handling and transfer-process efficiency.
Faster stabilization of post-sales service operations through cleaner data and process flow.