Retail Transformation Story

A US specialty retailer with 400 stores and a growing DTC channel struggled with disconnected inventory systems, inaccurate demand forecasts, and limited real-time category profitability visibility.
Kannanware implemented SAP S/4HANA Retail with unified inventory management, SAP IBP demand sensing, loyalty programme integration, and real-time category P&L analytics across all US channels.
The retailer achieved 35% improvement in inventory accuracy, 40% better forecast accuracy, launched a personalized loyalty programme, and gained real-time margin visibility across all 400 US stores.

